MI Health Plan Benefits

Help & Information

The FAQ page answers many questions that previous users have asked. It contains details on how to perform various tasks.

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Name:

Job Title:

Email:

Phone Number:

Expected format:XXX-XXX-XXXX

UserName:

As a reminder, never send Personal or Patient information through unsecure emails when contacting Health Plan Benefits Support.

Unsecure emails include:

using the Contact form whether you are logged into your account or not
sending an email directly to Health Plan Benefits Support

Examples of Personal Health Information (PHI) and Personal Identifiable Information (PII) include:

Name
Address (all geographic subdivisions smaller than state, including street address, city, county, and zip code)
All dates related to an individual (including birthdate, admission date, discharge date, date of death)
Telephone numbers
Fax number
Email address
Social Security Number (full or last 4)
Medical record number
Health plan beneficiary number
Account number
Student UIC number
Certificate or license number
Photographic image - Photographic images are not limited to images of the face
Any other characteristic that could uniquely identify the individual

Any of the above identifiers along with health information or payment for health information could be considered PHI/PII. If any of this information is included, it will be reported to the MPHI Privacy Officer.

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